USPS FREE Ground, SAME DAY SHIPPING MONDAY – WEDNESDAY Arboreal Attitudes Dubia Feeder Roaches ALL OTHER ORDERS PLACED ON OFF SHIPPING DAYS WILL SHIP 1ST THING MONDAY MORNING THIS IS TO ASSURE NOTHING GETS HELD UP OVER THE WEEKEND RESULTING IN DEATH. If Your Order Needs to be placed on hold for pick up at your local USPS branch Message Us at the time of your order being placed as we package and ship most orders same day. Arboreal Attitudes Dubia Feeder Roaches All our Dubia roaches are organically fed with only the best fruits, veggies, and whole grains possible to increase the nutrient intake for your reptile, amphibians, invertebrates, and all other critters you are feeding. Dubia Feeder Product InfoHere at our breeding facility Arboreal Attitudes Dubia Feeder Roach colonies are kept in the correct tropical, sub-tropical environment. We do not feed our roaches any processed food or roach chow and water crystals. All our roaches will have good body weight and a nice water sheen to them, and we never have issues with bad molting or mass death occurring in our colonies everything is tracked logged and given attention. Atleast 3 Times A week the colonies are fed and or cleaned out we monitor and log babies born. Then they are separated. We mointor and log death of any kind, and fecal output. To make sure all our colonies are healthy. All our colonies are separated by sizes and are kept in clear bins as Dubia Roaches technically need 12 hours light and 12 hours dark. Fully blacked out bins are very unhealthy and shorten the overall life span in adults it leads to over breeding and is actually very unhealthy over all for the colonies. Dubia roaches are one of the most nutritional options for your friends/pets. Here at our breeding facility location, we feed all our breeding reptile’s adults, sub adults, and new babies as well as all other animals that indulge in bugs straight from our Dubia colonies. We supply a couple local reptile shops and reptile breeders as well and sell on fauna classifieds and have never had any complaints actually the only complaints that has been relayed to us is when the companies order from other avenues typically, they say they come in looking very unhealthy obviously lacking nutrition missing water content not molting correct or mass death within days. This is due to in proper feeding bad shipping practices and a variety of other issues. When you pick up a Dubia and handle the roach it actually should secrete water content almost instantly Because it’s one of their defense mechanisms. This is a very good sign to a healthy Dubia roach. Standard Shipping Practices All of this section comes with your shipment with no extra charges.We Offer Free Shipping on Qty’s 100 and up only, for guaranteed live arrival someone must be home to receive the order, or it has to be placed on hold at the post office with same day pick up.We ship all of our live stuff Monday-Wednesday This is to ensure no shipments carry over into the weekend possibly leading to death. (No Exceptions)- (WE CARE HERE AT ARBOREAL ATTITUDES) We only ship in fully insulated boxes with your order fully secure and sealed inside. We use cold packs and heat packs dependent on weather, and we reserve the right to push any shipments out to future dates if there are any extreme weather conditions or hazardous weather conditions, we do research on the path of the shipment to ensure live arrival, and all this will be coordinated with the buyer at all times. If orders are placed on an off-ship days the shipment will be shipped the next available ship date again, we only ship Mon-Wed. Mailboxes and front door areas and the back of the shipping transportation vehicles can reach excessive life-threatening temperatures. We Strongly Suggest using priority overnight or Express As these methods are backed and guaranteed by Usps to arrive next day or two days ensuring you get live feeders. For Guaranteed Live ArrivalThe following conditions must be met. (Minimal Exceptions Dependent on Circumstances)For Guaranteed live arrival someone must be home to accept the live reptile/ animal/feeders a signature will be required for delivery. You have 30 minutes once the package is received to open the package check the reptile/animal/feeders make sure everyone’s alive and get it/them into the correct environment offering only water for reptiles/animals and water and food for feeders and leave it/them alone as shipping is tuff on live stuff. The back of delivery trucks gets in excess of 120 plus degrees in the summer and below freezing in the winter. I worked for ups for 5 years. If all is not followed it instantly voids all live guaranteed shipment. (NO EXCEPTIONS)God forbid If Death occurs in reptiles or animals in the 30 min window from confirmed delivery you must provide multiple pictures showing that death occurred.For Feeders we only replace mass quantity deaths its normal for a few to possibly die during shipments that’s why we overweigh providing a few extra feeders, but the same principles apply as the live reptile/animals you have 30 min from confirmed delivery to provide multiple picture proof of mass death occurring. If this section is not followed correctly, it voids all guaranteed live arrival replacements. (No Exceptions) Arboreal Attitudes cannot and is not liable for lost or delayed shipments due to weather, CV19, Shipping issues by the following companies (USPS,FedEX,Ups) If delayed or death occurs you must take it up with these companies. Unless The package is shipped next day air, or expedited overnight and delivered on time on the scheduled delivery timeAnd all the terms are met in our shipping terms policies. These companies only warranty overnight shipments on all live shipments. We cannot Ship To Florida/Hawaii or Alaska Because of laws. All orders will be refunded immediately. Thanks For Checking The Add Its AppreciatedCheck out all Our other products Feel Free to message us with any questions we will get back to you promptly Arboreal Attitudes LLC